About us

CIGSWEB.COM – YOUR #1 SUPPLIER OF TOBACCO PRODUCTS

Since launching, demand for our products and services have continued to increase. From quietly supplying local bars and private clubs we have continued to expand.

Our offices and warehousing facilities are set up in Europe in order to benefit from the world renowned DUTY-FREE ports. When we export directly to you we pay no duties or taxes so these savings are passed on to you. Other countries do not offer such systems and impose awfully high duties on tobacco, which in turn have to be embodied into the price of the product.

Our continuing success is the result of our total commitment to customer service and satisfaction and the first-class product range that will impress you.

WHY BUY FROM US?

Cigsweb.com is the leading online retailer selling smoking products and accessories and we have many great reasons to buy from us.

OUR GOAL IS TO HAVE ZERO DISSATISFIED CUSTOMERS, AND WE WILL DO ANYTHING REASONABLE TO FULFILL THAT GOAL.

Top Quality Smoking Products and Accessories in One Place!

Cigsweb.com is your one-stop shop offering a full range of quality smoking products.

Low Prices!

We buy only directly from the manufacturer and sell directly to you the customer cutting out the middle men and delivering outstanding products at low prices.

Free and Fast Shipping!

We have FREE shipping offer plus we ship directly to your doorstep. We save your money, time and shipping costs!

Discounts and Savings!

We are committed to making your purchase experience with us even more affordable by offering you great savings. That’s why we offer discounts and coupons periodically.

Privacy Protection!

We do not disclose, nor do we reserve the right to disclose any personal information about you, as a consumer, to any third parties for any reason whatsoever. The information we collect from you is used only to process transactions and fulfill orders.

Safe and Secure Transactions!

We do assure you that your sensitive financial information is fully secure and safe.

Quality Service and Support

We aim for complete customer satisfaction. You can contact us anytime and we will respond you as soon as possible. Our business is based on trust and relationship, so we will do all we can to help.

Over 10000 of Satisfied Customers!

Over 5000 of Satisfied Customers! We are proud to have thousands of satisfied customers worldwide. You can see our extreme hard work in the reviews dropped by our customers on the social sites.

Sameh Al Shami 7/6/2020

TrustPilot

The best online shopping website is easy guaranteed and fast all greetings and appreciation to you keep it up

Mohammed Saleh 7/6/2020

It's very natural that shipments are delayed because of the epidemic, and I don't object to that. But it's really a great location. This site will be the official website of the Thank

Chico Rodriguez 3/6/2020

I ordered two cartons of cigarettes on April 21, and they shipped a couple of days later. The last tracking information I got was on April 28th saying that my package has left for the destination country. It's now June 3rd, almost 6 weeks from the day it shipped, and almost 5 weeks since there was any update to the tracking information, and my cigarettes don't even appear to have left Georgia yet. I knew the cigarettes were coming from Eastern Europe and might be delayed, but when I saw they came from Georgia, I knew there was a chance my cigarettes might never come. Of all the corrupt Eastern European countries I would've wanted these to come from, Georgia would be one of the last. What I'm sure has happened is that a dishonest postal worker was able to identify my package as being two cartons of cigarettes and they just stole it since they knew they'd get away with it in a country like this. I've asked Cigsweb to contact Georgia Post a couple of times, and they told me to still wait another week, as if this would make a difference. I understand Covid-19 has delayed shipments, but if they're unable to get a package from Europe to North America in 6 weeks, they shouldn't be operating. If my cigarettes come within a week, I'll add a couple of stars to my review. If not, I'll just do a Paypal chargeback and know that my cigarettes have probably already been smoked by some lucky Georgian postal worker.

Nikolai 30-5-2020

Many cigarettes/tobaccos just aren't the same in the US as in Europe (or in my case, Russia). I took a chance and ordered at the beginning of the pandemic, knowing full well that shipping would take longer, if the items were ever received. Roughly a month after initial shipment and tracking, USPS received it and a couple days later I had exactly what I wanted at a great price. If you're willing to take the chance, I highly recommend this service.

Christopher Mike 10/5/2020

Trustpilot

Very fast shipping and very good prices!

James Billberg 24/4/2020

FeedBack

Dear cigsweb team, i'm very greatful. my order dfelivered at time and the quality was better than i expected. Thank you.

Yousef Ali 27/4/2020

CigsWeb

Shipment arrived ❤️❤️?Thanks.

Warren 30/03/2020

Just received my order and was very surprised to find all of the extras along with it (dried fruits and coffee). This is true customer service and i would just like to thank you and will definitely be shopping with you again! Thanks again!

Courtneylangan1981 18/12/2019

WebOfTrust

I received order right in time. Solid customer service. Thank you

Carol Lawson 12/12/2019

I would like to thank you for your wonderful service. I received the cigarettes today, which means that it took just a week. Thanks once again)